Extra planning staff drafted in to handle big increase in work

Since September 2020 the department has experienced 8 out the 10 busiest months for planning applications received since January 2018. 

And it hasn’t only been the number of planning applications that has gone up.

The number of planning enforcement complaints increased by 37% during lockdown, and there was a 24% increase in tree works applications in the year 2020-2021.

To help manage this increase, four temporary staff worked during May and June to deal with planning applications and enforcement.

Planning bosses intend to take on further temporary staff to continue this work. 

As well as helping deal with the build-up of post-lockdown work, the new staff helped to keep the department on track while permanent staff took much-needed holidays over the summer following what has been a challenging 18 months. 

Planning manager Oliver Boulter explained: "We always try to achieve the best possible outcomes for the Island, so we negotiate on planning applications where clear improvements can be made, which sometimes takes time. 

"I know the big increase in planning applications, as well as other requests, has meant that people are having to wait longer than usual for us to get back to them.

"All the planning team, including our temporary colleagues, have been working hard to sort this out.

"If you want an update on your request or enquiry, we've got a dedicated email address to help you get it.

"The quickest way to get an answer is to email planning.updates@iow.gov.uk and give us the reference number or location address."

Councillor Paul Fuller, portfolio holder for planning and housing, said “I know that everyone’s application is important to them, and they want to progress it as quickly as possible.

"Please be assured that staff are getting through the work as quickly as they can, whilst they are still mainly based at home.

"I know they are providing high quality decisions and still seeking the best possible outcome for each application and enquiry - even under this extra pressure. 

"We’ve put in place these new measures, but there will still sometimes be delays in responding to incoming calls, emails and letters.

"So please bear with us, and thank you for your understanding and patience”.